Faq
1. What is Upxar?
Upxar is a multivendor eCommerce platform where buyers can shop from multiple sellers offering a wide range of products.
2. How does Upxar work?
Upxar allows different vendors to list and sell their products on the platform. Buyers can browse, compare, and purchase products from various sellers in one place.
3. Is Upxar available in my country?
Currently, Upxar operates in Bangladesh. You can check availability during checkout.
4. How do I place an order on Upxar?
Browse the website and select your desired product.
Add items to the cart and proceed to checkout.
Provide shipping details and choose a payment method.
Confirm the order and wait for delivery.
5. What payment methods does Upxar accept?
Upxar accepts various payment methods, including credit/debit cards, mobile banking, and cash on delivery (if available in your location).
6. How can I track my order?
After placing an order, you can track its status in the "My Orders" section of your account.
7. Can I return or exchange a product?
Yes, Upxar has a return and exchange policy. If your product is damaged, defective, or different from what you ordered, you can request a return within the allowed time frame.
8. How can I become a seller on Upxar?
To become a seller, sign up on Upxar, complete the vendor registration form, and list your products after approval.
9. What are the commission fees for selling on Upxar?
Upxar charges a commission on each sale. The exact percentage varies depending on the product category.
10. How do I receive payments for my sales?
Payments are processed based on the payment cycle of Upxar. Earnings from orders are transferred to your registered bank account after order completion.
11. How long does shipping take?
Shipping times vary depending on the seller and location. Estimated delivery times are shown on the product page.
12. Does Upxar offer international shipping?
Currently, shipping policies depend on the seller. Some sellers may offer international shipping.
13. Is my personal information safe on Upxar?
Yes, Upxar ensures data security and privacy through encryption and secure payment gateways.
14. How can I contact Upxar customer support?
You can reach Upxar support via email, phone, or live chat through the "Contact Us" page.
Would you like to customize any questions based on specific policies of Upxar? 😊
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